
Now it seems that I’m a hard man to please.. In my last post I talked about how I wasn’t a massive fan of the Macbook and was exchanging it for an Alienware m15x. I chose this laptop after being a fan of Alienware products for years, and wanted something which be able to handle developing and some gaming applications with ease. When I ordered the laptop I tried to choose a spec that combined performance and value.
I went for the 2.5GHz Core 2 Duo, 2 GB ram, 120gb HD and a 8700m-GT 512mb graphics card. With a few various extra bells and whistles, including the glowing FX keyboard this totalled around £1427 (US$2410). You can track the 9 stages of your order on Alienware’s site, and a customer service operative will give you a call at certain key points, which did make me feel like i was buying a special product. The expected shipping date was around 2 weeks from placing the order, however after 2 weeks it was still on the pre-production phase, and I received an email to say that the keyboard was out of stock.
After a further 2 weeks the production started and my laptop was shipped. Opening the package again showed that Alienware know how to make it feel like a special purchase.The black packing foam held a socked laptop, and another thin box contained the various extras, including a leather, ring-bound owners manual, an Alienware logo emblazoned cap, and a fairly high-quality mouse mat, mine with a dent in the top edge. On booting it up, it seemed like it was quite competent in handling Vista and all of its tarty Aero features, but I did note that the RSS Feeds I had been impressivley asked to chose when ordering were missing from my sidebar.
I duly installed all the necessary vital apps, iTunes, Firefox, etc. and attemped to play an MP3. It sounded like a bowl of Rice Krispies, i.e. full of snaps, crackles and pops. Thinking it may have been my speakers, I tested it out with a pair of headphones and found the same problem. Upon googling, it seemed that it was a problem shraed by many other Alienware customers. Another disappointment was the touch-sensitive controls above the keyboard. These are suppsoed to control things like volume, power settings, and launch various Alienware applications. I don’t know if my fingers are not very conductive, but I found these very difficult to use, sometimes pressing them to no effect, especially the volume, which I had to rub like a stubborn stain to get any louder or quieter.
Next I wanted to see how the machine would fare with some games, after all it is billed as a gaming laptop. I installed Spore, which was playable with some fairly basic settings, but slowed to a jog if I attempted anything like turning on anti-aliasing. Next up to give it a real workout I tried out the new chapter of Crysis, Crysis Warhead. Now Crysis is well known for bringing many systems to its knees, begging for mercy as blood pours out of its pipelines, so I didn’t expect much. The auto-setting switched everything to low, no AA or AF and it looked terrible. Even then in scenes of higher action, it slowed to what I guess was about 25fps. Any higher settings was a no-goer the frame rate dropping below the magical eye-fooling rate.
Overall I was left feeling wholly underwhelmed by the m15x, and felt like I’d paid a massive premium for the brand alone. More disapointing than that though, was finding that the company I once held in high esteem, made nothing more than Dell’s (their parent company) with lights under the keys. I have now sent back the laptop under the 10-Day Moneyback guarentee, and instead going to buy a desktop. For the same price I can get 4x the machine, and use the Macbook if I need to go out and about.
Obviously this review is only based on my spec, and I’m sure you can buy a much better performing Alienware if your willing to pay extra, up to £3,000 for the m15x, but to me it just wasn’t worth it. I nearly have all the components for my new desktop build, and am very excited about it, but thats for another post, I just hope it will finally meet my (impossibly?
) high expectations!